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Giving Patients a Say for Directions of Acute Care

Our next flashmob. Listening to what is important for you when you are in hospital.

This is scheduled for November 14th-16th 2018.

Listening to What Matters to You

One of the priorities for improving the quality of care is to make care more patient centered. Current acute medical practice focuses  strongly on the medical diagnosis and treatment of the medical condition. Much of the conversations in these settings are about the patients and not actually with them. This medical focus often does not take into account the patient’s needs, values and preferences. It also provides little opportunity for patients and their loved ones to actively participate in designing a treatment plan with outcomes that are most relevant for them. A doctor’s focus is for example often on ‘treating the infection’, while the patient might be more concerned about ‘will I be able to be back at work next week?  Focusing more on what actually matters to patients may lead to better outcomes and patient satisfaction because it goes beyond the ‘sick role’ of the patient and contributes to patient involvement.

The study

The GPS@Acute study will be conducted in hospitals in at least six different countries (The Netherlands, United Kingdom, Ireland, Denmark, Switzerland, Singapore). The study will take place during a 48-hours study period; data will be simultaneously collected in all participating hospitals. We want to hear from patients what is important for them at this particular moment of their patient journey.

Acute medical patients will be visited at the unit of admission (Acute Medical Unit or other clinical department) by a member of the treating team or the local research department to inform about the study and request consent. After the patient provides permission for participation, a small number of questions will be asked. A researcher appointed by the principle investigator of the site will administer the questionnaire to the patient and directly enter the patients’ answers into the database. Patients can  be assured that their decision to participate (or not) will have no influence on their treatment.

Here is a link to a short video that outlines the interview and the process of completing the database for each recruited patient during our flashmob.